Re: FTP Cashout problems
There were/are two seperate issues.
1) There was a technical hiccup with ePassporte where we weren't able to process withdrawals. I'm not sure if the problem was on their end or ours, but it's resolved now, and ePassporte withdrawals should be going through fine.
2) On top of that, there were a couple of different issues that compounded to cause a backlog of withdrawals. We are currently behind a few days, and are working through them as quickly as possible. Bear with us, and we should be back to our normal processing times soon for most cashouts with the exception of checks. Our check volume went up drastically in the last week or two, and we'll need some extra time to catch up with those.
Hopefully we'll get through the backlog and caught up over this week.
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