[AWLurch]

True about the communication problems between areas of the casino floor. Some of this has to do with the competition for the players dollar. Supervisors in all areas are encouraged to attain the most amount from each player as possible while delivering good customer service. Their job is on the line in this effort.

Unfortunately, when you have supervisors from "competing" areas of the floor, cooperation is a bit difficult at times.

On a completely side note, this thread definitely shows the importance of regular poker players use of the players card at not only the poker room, but in the pits, sportsbook and slots as well. If management sees the regular players are gambling outside the poker room, it significantly increases the inherent value of the room.