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Old 11-05-2007, 04:17 AM
beeny beeny is offline
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Join Date: Oct 2005
Posts: 177
Default Re: FTP Answers 11/1

Regarding hand history requests:

My personal databases are missing a number of hands because of disconnects. I'd like to find these missing hands for peace of mind in keeping my records straight and balanced.. An e-mail attachment of all of my hands played would be too large, and a customer service rep told me it's not possible for FTP to send hand histories from a specified date range. The only options were "last 1000 hands" (which the rep took the initiative to send to me, though it was useless to me), and requesting specific hand numbers, but I don't know the hand #s I'm missing because I believe the hand history doesn't write to file until the entire hand is completed.

Are there any current/future solutions to this?
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