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Old 11-11-2006, 11:49 PM
WhatDoesCallMean WhatDoesCallMean is offline
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Join Date: Aug 2005
Posts: 866
Default Re: New McAfee Security Centre?

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ive already chatted to a McAfee CS gal and apparently a full refund is being processed right now

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3 and half months later and i still havent received any refund from McAfee.

im in constant email communication with them since my above post but i have now just received an email telling me that the 30 day refund time frame is up and no refund will be issued - this is despite having emails on file telling me that the refund HAS been issued already(which it obv wasnt)

i have my webchat referred to in my OP saved to file and my original receipt also saved but im wondering is there anything else i can do except to keep bombarding them with emails?

is there an international consumer watchdog or something like that that i could maybe chat to?

its only ~$60 but its annoying the hell outta me the way they've handled the whole thing from the start.
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