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Old 11-12-2007, 12:42 AM
Hey_Porter Hey_Porter is offline
Senior Member
 
Join Date: May 2006
Location: Portland, OR
Posts: 1,148
Default Re: Weird request from PS customer support

[ QUOTE ]
Thank you for your email and for bringing this to our attention.

I would like to ask you to please provide us with a copy or screen capture
of your online bank statement where we can see the funds that were put into
your bank account from this descriptor.

This will help our eCheck provider locate the source of this transaction and
understand the reason why you have received this credit or if this is
actually a transfer we sent you.

Thank you in advance for your cooperation.

Regards,

Carlos
PokerStars Payments Manager

[/ QUOTE ]

I already gave them all the info that is on my statement regarding the transaction.
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