[El Diablo]

quids,

You and gs make good points about bouncers. I'll add one more thing. Bouncer gets in a fight where he instigates anything, fire him instantly. You should definitely have your security's back in terms of being able to defend themselves and your patrons when necessary. But the second one of your security guys hits a guy for calling him a POS or a n***** or whatever, you have to fire him (or in your case, tell the security company that guy isn't working your club anymore).