[dlk9s]

[ QUOTE ]

We get some dumb recorded phone call from United at about 4:30 or 4:40 saying she's had her 7 PM flight cancelled and that she's been rebooked to leave Chicago at 9 AM TOMORROW. WTF?!?!?! She's ON THE PLANE and NOW we get a call about a cancellation?

[/ QUOTE ]

Since this thread will obviously become filled with tales of airline woe, I'll start by saying, with sympathy, that at least your family got a call.

I flew AirTran from MKE to ATL two Saturdays ago with my wife and eight month old baby. ATL to MKE was perfectly fine and I generally have good experiences with AirTran. Anyway, this flight was scheduled for 10:50am.

I went online Friday night to check-in and print our boarding passes only to find out that the flight had been pushed up to 6:30am. W. T. F. I never received a phone call (they have my cell), never received an e-mail.

I called the airline to change the flight and the reservation agent, upon listening to my gripe, said that her department is not responsible for the change, and essentially offered no apologies. She said there was a 7:00am flight with a connection, but I told her that sucked, too.

After prodding for several minutes, she finally offered me an 11:00am direct flight. Well, thanks! Thanks for not volunteering that information earlier! I mean, I know the chances were low that I would accept a flight a whopping 10 minutes later than my original one, so it was nice that you thought of it.

I imagine that the scene at check-in that morning was horrible. I'm sure there were a lot of people who didn't check-in early and got to the airport only to find out the flight had already left.

I called them last week to complain and did get some vouchers for future travel, so that's fine. But [censored].