[kemystery]

at least they're replying to you, you'd still be waiting for
the first idotic reply from full tilt, as an aside if you
really want something done, I'd ask for someone higher up
that you've dealt with previously DD, or even a guy like
Negreanu who has shown a propensity for passing along the
views of high stakes player to Stars management i.e. shortstackers
but there's no strategy in NVG