[NozeCandy]

My Mom was supposed to fly United out of New Orleans the day before Katrina hit. We left her in the city while we went to Houston because United said they would still be running flights at this time (her flight was at about 8 am, well before the storm was to hit the next day). She shows up at the airport, and the United desk is abandoned. There is literally not one United employee there. She had already returned her rental car. Every hotel was either booked or closed. Because of United she had to go back and pretty much steal her rental car back (since she had dropped it off a day early and could have still easily been hers, she didn't feel too bad)and drive all the way to Michigan by herself. Because of this my family is pretty much banned from flying United unless there are no other options.