[Edge34]

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Edge,

So her 7pm flight got canceled and they put her on the 9pm flight just like they told her. I don't see the big deal here.

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I don't think the fact your mom happens to be an extremely timid traveler is United's fault. If this was my worst travel "adventure", I'd consider myself extremely lucky and not tempt fate by whining.

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Not to mention - no crew? I call BS.

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Standard.

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I started out just ranting, not expecting any responses. When I got back online and saw El D responded, I explained the results. It turned out to be a minor inconvenience caused by a company who can't keep track of their own passengers when they cancel flights for their own make-believe reasons.

And my mom's not a timid traveler, just inexperienced in all the ways to get what you want out of these people. My dad, who traveled pretty consistently for 30+ years for business knows a lot more than she does and took the lead.

So yeah, nothing to see here, but its always good to get a little cathartic experience and bitch about the ways airlines screw over their customers.