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Old 07-31-2007, 05:07 PM
RacersEdge RacersEdge is offline
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Join Date: Jan 2004
Location: Der Fristland
Posts: 5,393
Default Re: Ask me about Starbucks

Are you coached to do any upselling?

What % of customers are female?

What's the biggest/dumbest issue you ever had with a customer complaining about something?
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