Re: High-end Dining: Expectations and Reviews
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The largest lack of knowledge I've sen at good places are:
"I'll get the sommelier to help you with the wine" and
"I'm sorry, I haven't had a chance to taste that yet as it is new to the menu, but I have heard x from customers so far."
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If the restaurant has a sommelier, I don't think this is a bad thing to say. But I firmly believe all servers should have tasted all dishes. At a minimum they should be able to describe the dish in depth (ingredients and preperation).
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