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Old 11-12-2007, 01:28 PM
MicroBob MicroBob is offline
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Join Date: Sep 2003
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Default Re: Weird request from PS customer support

Jacob - Thanks for responding but I don't think, "our processors prefer it that way" is a very good excuse.

Rek - I pretty much agree with you.
This is silly. He's trying to alert them to an error and give the money back.
He has even given them the information they requested and now they say they need the same information...but in a screen-shot format because they are kind of picky in that way.

The people at my bank, you know, where I have the account in the first place, would tell me that it isn't a good idea to send screen-shots of my bank-account even with certain information blacked-out....and I agree with them.

Like others, I trust Stars with my funds more than any other site out there and it's not even close. And I would also trust them with my bank-account screen-shot and probably their processor as well. But it just seems so strange for them to ask for this.
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