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Hi Bozeman -
Congratulaions on making SuperNova status. It usually doesn't take 4-6 weeks, but we want to be conservative in our estimates. Also, as you might imagine, the Christmas season is the busiest time for the SuperNova concierge people.

I know them personally and they're great folks. They will get in touch with you as quickly as they can and work like crazies to get you what you want.

Best regards,
Lee Jones

PokerStars Poker Room Manager

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leejowns?