[Thanir]

Googling '360 failure rates' shows numerous articles mention a 30% failure rate on 360's. Most reference an EB manager who claim that at one stage they were getting calls everyday about problems, and that the 'failure rate must be well over 30%'. Just browsing through a few articles, most seem to have the same source, and no hard numbers have ever been shown. It does seem that while 30% might be high, the problem rate is much higher than the 2-3% ms claims.

Also in the same blurb from the EB manager he acknowledges that the failure rate has come down (less returns.)