Re: another UB bonus
If you play online full or part-time, things like rakeback and bonus structuring matter, but I doubt most of those players who do play recreationally (like me) pay that much attention to rakeback and bonus structures - bonuses, yes, but frankly, I haven't noticed much change in the way the bonuses are earned.
My experience is that UB is pretty good as these sites go. For example, as to customer service, I received an unsolicited call a couple weeks ago from their customer service center informing me that they had made a mistake in March and had failed to credit me fully for something or other , and so (the rep said) they were going to credit my account for the discrepancy and have a nice day. That is not poor customer service, that's going above and beyond.
Things can change though, granted.
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