[FTPDoug]

First off, I want to apologize for the delay in responding. I probably should have popped in right away yesterday to mention that we were well aware of the issue. That's pretty much what I'm doing now. This kind of issue isn't anywhere near my area of expertise, and for that reason, Sean from Support should be giving some more detail from his point of view before the end of day today.

Obviously for security reasons, I can't say much about our bot policies and detection methods. I can, however, say that we treat these issues very seriously and review our policies often. In fact, we had a meeting today involving all of our top decision makers in response to this case to re-evaluate these procedures. I also want to thank Trebek for his vigilance, and to nation, Brandon, and nlnut for telling their stories as well. It's been a very interesting thread and debate.

Doug