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So I tried cashing out from UB a couple days ago.
Today I look at my account, my pending withdrawal is gone(money put back into main account) and I receive no e-mail or notes in my transaction history. Finally I look at review/cancel payouts and I have this message under my cancelled withdrawal:
"Your withdrawal could not be processed due to minimal play"
There is no link to figure out wtf they're talking about or how much I have to play to retrieve my money. I have played a few hours there since depositing a couple months ago. It seems to me that they're looking for anyway to justify keeping people from withdrawing their funds.
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In response to OP's original comment, found this on
UB user agreement.
"You may request to cashout and withdraw any or all of your Account Balance at any time after 48 hours of your last deposit and there is
no requirement to play the Games in order for you to make such request ."
Don't know what to make of it.