[Al_Capone_Junior]

Complaining on these forums tells the tale, but mostly to people who are not in any position to do anything about it. Most of the people who are in charge of poker these days have no clue about poker whatsoever, and certainly don't read these boards. The only way players will be heard is by saying what's on their mind in a way it will be heard by management. This means filling out a customer comment form. If you don't fill out one of these forms, you almost certainly are wasting your breath.

Al