[nanochip]

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I can't seem to get FTS to raise 4xBB preflop. I set it to 4xBB under the Street Bet - Ring Tab but it always just raises pot (3.5 BB). How do I fix this?

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I tried your settings and I'm not able to duplicate what you are seeing (except when you are in the small blind, then you will get a 3.5x raise, as noted in the documentation and on the street bet tab).

Perhaps it is dependent on the stakes you are playing. Give me an exact example of the what position you are at the table, how many limpers, the blind amounts, and how much it bets when click the RButton.