epassporte account hacked
I checked my account the 17th, had like $4300 in it.
Yesterday hit up atm for like $600, bought something maybe on 17th or 18th for $270.
Today, I hit up subway and the card didnt word for something that was like $6-7. Weird. Twice. Ok, its been iffy for me before so I wasnt too worried but made a note to check my account when I get home 30 minutes later.
Then I try to login and my password doesnt work. My security question is changed as well. Uh oh.
I call them, on the phone with some guy for 20 minutes. They can't verify its me. Hacker changed my email, mobile #, maybe my address? He kept asking me my address (I have 2 places, and moved recently from another place) so I tell him I have 3 places and not sure whats the address. None of them work supposely even though I redid each one like 3 times. I tell him to freeze my account that its been hacked forsure. He cant do anything. I tell him to see if my passwords been changed in past 24 hours, he cant tell me. I give him my epassporte card #, and gave him a bunch of dates/times I used the card and for how much. Still wouldnt believe me. Ugh, hung up.
Call back.
This time my address works? Then I gave him my checking account # which I had this time. I told him I couldnt log in and think Ive been hacked. He told me my password has been changed earlier in the morning, and there was 4 p2p transfers made today. So account busto. He freezes the other account but doesnt tell me if my money is recoverable. He said it says outstanding on both account statements but it might be still pending so they trace it down.
They never emailed me saying my password was changed, address, phone # etc. I check my email everyday in the morning and this could of saved me all my cash forsure. Now its maybe.
I have no clue how the hacker got my password. Changed all my passwords I use on a different computer now. But Im freaked out. I did notice something strange past week that my password for epassporte was like autosaved even though I never ever use that option for any site. Like after I typed my username, my password automatically popped up.
I just cant believe the first epassporte rep, and how they never emailed me or warned me about someone changing my personal info.
Mostly just ranting, this feeling sucks. Now Im all paranoid. Anyone know if money there is backed or anything, or possiblity of getting my cash back?
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