[Audi]

Teddy,

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They say that before you can even request a withdrawal of any kind, you have to first receive a security code that they send you BY MAIL!? Is that correct?

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Any withdrawal over $500 requires the security code, i.e all non-micro stakes players need it.


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they can send it by SMS (txt) to my mobile phone. Sounds good, but they've been unable to send it for some reason

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Can't comment on the format of Canadian SMS's, but (if you haven't already) make sure they have the corrcet full international codes for your cell. I have had similar problems several times with sites trying to contact me via phone and nearly always it's because THEY'VE f'ed up the dialling codes.

FWIW I've always received these security codes (to the UK) within a week via snail mail, so it's not too long of a wait.