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Old 11-11-2007, 07:36 PM
Hey_Porter Hey_Porter is offline
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Join Date: May 2006
Location: Portland, OR
Posts: 1,148
Default Weird request from PS customer support

Here's the deal: like many, I have an account that I use only for online transactions. Thus, I don't check it too often. Back in October I made a "tester" deposit of $60 using PokerStars echecks. I got the funds, but didn't check whether it had left my account until a few days ago. It had, but on the same day of the withdrawal, there was a DEPOSIT of $100 made. I checked the company, and it was a one of PS' echeck processors. Being a good person (and thinking they would figure it out sometime), I e-mailed them about it, thinking it must have been a mistake. After a couple back and forths, I get an e-mail asking for a screen shot of my bank account page. I'm sure there isn't anything to worry about, and they already have my banking information so they wouldn't be getting anything (importan) they wouldn't already have, but isn't that kind of a weird request? I don't even know what info. that would give them to help them, as I already told them the transaction numbers and such. Thoughts?

Cliff notes: After an incorrect deposit into my account, pokerstars support asks for a screenshot of my bank account even though they already have all the information that is there. I think it's kind of weird and don't want to send the info.
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