[Wilco666]

[ QUOTE ]
Here is what they said when I e-mailed them about the issue:


[ QUOTE ]
Hello Michael,

Thank you for your email. We are sorry to hear you have to pay
taxes/duties on your item. We cover as much of the shipping costs as we
can from our end, but unfortunately, some of the duties/taxes are
beyond
our control. However, if you email us a copy of your invoice, we will
be
happy to reimburse your out of pocket expense to your account.

Thank you,

[/ QUOTE ]


Can I take this as a clear "Yes, youre gonna get that money back"?

I really dont like the "reimburse" sentence.

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Their mail states a clear "yes". Whether they will keep their promise, that's a different issue.