[jafeather]

I have ran into this same situation in the past as well. I am unsure about Niediam's comment about this being the "norm" for sportsbooks, as I am only a casual sports bettor and therefore tend to place bets on sites where I already have my poker funds. I AM sure, though, that it would make a LOT of sense for WSEX to include a feature somewhere in the cashier area of their software that would allow a person to change their address information, etc. without having to speak in person to a representative. Great point.