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Old 07-20-2007, 12:22 AM
TheStation TheStation is offline
Senior Member
 
Join Date: May 2005
Location: Kansas City, not being weak/tight for now...
Posts: 1,320
Default Re: Terminating Sprint contract w/o paying termination fee...legal?

Disclosure: I work for Sprint (network engineering side, not care)

I was able to submit DLKeeper1's billing issue through some internal channels to upper tier support and they called him back after resolving the issue. His bill should be the correct amount this next month and I will make sure it is correct.

Feel free to PM me if you have any Sprint billing issues as I am more than happy to help you get them fixed.

I can also take any network issues if there is an area that always drops calls suddenly, etc... i promise to get them submitted and it sometimes takes a couple weeks to get a reply. The reply could be anything from we were able to retune the tower for better coverage, a new tower is scheduled to go up on X date, a tower plan is in place but no funding has been given, or the fact that it is an area with known weak signal with no plans to correct it at this time.

Your Sprint Advocate,
TheStation
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