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Old 09-10-2007, 02:58 PM
snoop01 snoop01 is offline
Senior Member
 
Join Date: Jan 2007
Posts: 115
Default Re: Withdrawl from FTP on 9/9/07

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I went through the same thing a couple days ago. Made a withdrawal then an hour later, wanted to reverse it. Tried to do this in the cashier section but could not use the "void" option. I emailed them, then the next day they emailed back saying that they knew that this option wasn't available from the players' end and apologized, saying that they plan to fix this soon. Then I was told that they reversed the withdrawal for me.

So it'll happen soon, don't worry. It may be as long as a day before they get back to you.

As a side note, judging by the tone of your post, you may not realize that Full Tilt is known for having terrible customer service, sometimes not responding to emails for DAYS, just so you know. You might not want to play there in the future if this is an issue for you (I know it is for many people, it's why they don't play there anymore)

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Intresting, I had no idea that this was a problem with FTP. If this is how they handle things on their end I'm not so sure that I want to stay there. I think I'll just go back to PS here in the future.

Hopefully they just send the money to Epassporte then so I don't have to wait again on this issue. Oh well though, thanks for the heads up and take care.
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