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Nope - look at the screen again. The load was supposed to be
completed on 9/26. I actually initiated it on Monday, 9/17, which was 14 business days ago.
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A follow-up to this - the load I initiated from my verified checking account almost 4 weeks ago has still not been processed, and is 2 1/2 weeks late, and counting.
I spoke to EPassporte customer service a week ago, and was advised that they would elevate this and someone would contact me in a couple of days. Thus far, nothing.
I did finally receive a response to the e-mail I sent them on 9/18 - it only took them 3 weeks to send this canned response:
I bypassed EPassporte and instead deposited onto Full Tilt with Moneygram, so this is more an an annoyance than anything else. But I'm surprised by the unexplained delays and poor customer service of a company asking me to trust them with my money.
Cheers, Carl.