ROCK solid. I've done about 10 promotions and a few referrals, always been paid quickly. Also got my MB cash quicker than expected. Maybe they really don't like you. [img]/images/graemlins/grin.gif[/img]
I will say though, there have been a couple of occasions when they were a few days responding to an email. I've never used the form, I don't think. Maybe try:
support@pokersavvy.com
Edit to add: I think they'll pay you if you change your avatar.