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Thanks Pokeraddict! Here is the email we sent out yesterday. I'm glad we are able to post this here because a lot of emails get stuck in spam fileters these days.
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You are receiving this email because you are a RakeBreak customer that signed up for Bodog rakeback. Since we started working with Bodog they have facilitated payments to your rakeback account each month. The procedure has been for us to send them a report each month of who and how much was to be paid. Normally within a week they facilitate the payments and email us back. However, this month after 2 weeks we got a reply back saying they could no longer offer this service. We were obviously upset about this and immediately exhausted all the possibilities to get this decision overturned, but we just had absolutely no luck. Late yesterday afternoon we got word that this decision is 100% final and we should look at other options for handling this situation.
We’ve had some internal meetings here today and we feel the following plan is the best way to handle this:
First, regardless of whose fault it is, your Bodog rakeback payment is late. Therefore RakeBreak is going to compensate you by paying an additional 5% rakeback for your August rakeback payment. This means we will be paying all our customers 30% rakeback on Bodog for the month of August.
Second, since we don’t have the ability to pay you via Bodog anymore, we are going to give you the following options to cashout your Bodog rakeback:
Absolute Poker Transfer
Ultimate Bet Transfer
Full Tilt Poker Transfer
Neteller Transfer
If you would like to receive your payment immediately, please email us at
support@rakebreak.com with you RakeBreak username, Bodog account number, the payment method you would like the money sent to, and the account name / email associated with that payment method. If you would like an Ultimate Bet transfer please be sure to include your first name associated with your UB account as they will not process transfers without that information.
The other option is to do nothing at this moment and wait for our long term solution to be put in place. Rakebreak has been working hard over the past couple of months to upgrade our site to offer more features to our customers. We were hoping to keep many of these new features under wraps until we launched the site, but considering recent events I think it is prudent to announce that we will be offering anytime cashouts when the new site is launched. This means that as a Bodog rakeback customer you will be able to cashout your rakeback at anytime via one of about 5 payment methods. If you elect to do nothing at this moment, all your August, September, and October rakeback will automatically be posted to your Bodog account the week the new site is launched.
If you have any questions please feel free to contact support@rakebreak.com.
-RakeBreak Team
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Has anyone gotten a transfer yet? I requested one a week ago, and have received nothing.