Re: Moral Hazard problem in a small business
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I don't know enough about what is involved with being a dispatcher but is there any way to remove the discretion over who gets what load? Some sort of software that optimizes assignments. That would make giving the dispatcher kickbacks moot since they would be simply administrators with no decision making power.
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There are too many variables for such software - what kind of load it is, when it needs to be there, the drivers' special needs (doctors' appointments, family obligations, general whining), and a bunch of others that need human discretion.
So a control system of some sort is the only thing I can think of.
Thanks for the idea though! I will look into whether something (maybe simply done) like this is available.
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