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Old 11-28-2007, 05:57 PM
jfk jfk is offline
Senior Member
 
Join Date: Apr 2006
Posts: 1,313
Default Re: Refunds

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I'm sure if I pestered them about it they may refund the 30$, but I can't be bothered to go argue with customer service about that. The bottom line is they need to improve their system, or else they need to be more honest on their website. They need to say "30$ for 10 to 16 days" as opposed to however long the regular mail check takes.

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This may be somewhat out of their control as it seems that the check delivery date goes in fits and spurts. I had a run of six checks take anywhere from 5 to 10 days, all by airmail. The last two checks I've requested are now past two weeks.

I'm guessing that this has more to do with their check processor than with WPX.

To be fair to WPX they do have in bold red lettering on their withdrawal page:

To our valued customers:
Due to the high volume of draft requests, accompanied and brought on by the loss of alternative money transfer methods, there may be some delays in processing your withdrawal. WSEX apologizes for any inconvenience.


They're pretty up front about current delays. Most importantly, you always get paid.
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