Re: Ebay sale issue
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An item I listed closed and the buyer payed me within a few minutes of the close of the auction. the price was around $200 for the item. He emails about 10 minutes later saying the item was for his brother and his parents already bought the item, and could I refund his money?
I don't want a problem with him possibly disputing his credit card with pay pal. I was thinking of offering other bidders the 2nd chance and once one of them takes it, i refund this guy his money minus the paypal fee and the difference from his bid price to the price i get. is that fair? any other suggestions are appreciated.
Also, will I be charged an additional fee from ebay on the closing price, as it will apear I sold 2 items?
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Only give a refund if you want to. If he has a confirmed shipping address and you send him with Signature Confirmation (I beleive paypal requires a sig over $200, but it might be $250) he won't be able to dispute with paypal.
If he tries to dispute with his credit card paypal's seller protection will cover you, and paypal will get really pissed off at him, freeze his funds and lock his account.
If you do want to give a refund, it's alread been stated that eBay will return your Final Value Fee, just select the option that "buyer and seller have mutually agreed... blah blah"
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