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Old 11-23-2007, 06:11 PM
MicroBob MicroBob is offline
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Join Date: Sep 2003
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Default Re: FTP has frozen my account with 83000 in it, beatme1/sillysal style


ryanski - glad it worked out for you...and relatively quickly at that.

Dear FT - Please do a better job of commkunicating with your customers so you don't give them heart-attacks.
Even though you actually didn't take too long to investigate and clear the account you still handled this pretty badly.

How scared do you think somebody is when they see their account goes from $80k to $0 overnight and they are completely unable to get in touch with you?

Do a better job of communicating with your customers already....especially those in OP's situation.
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