[Cry Me A River]

Do you have a regular TD account? If so, you should be able to access you VISA account with your normal TD ATM card.

If you have a regular ATM card and your VISA account is not there, get them to add it. If you don't have a regular TD account, maybe you should open one. It's not like it costs money to do so.

The whole point here was to avoid dealing with people if at all possible, remember? Unless getting a cheque is automated, I'd either get a pin for the credit card (you don't need to tell them anything more than "I need a pin for my VISA so I can use the ATM") or access it through a regular ATM card.