Re: FTP Answers 11/1
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7. Any plans on adding a Customer Service Number?
- No short term plans. The CS group has lots of good long term goals, though, phone numbers and live chat included.
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If you took a poll in 2+2 about what players wanted to see from FTP, the overwhelming #1 wouldn't be any kind of software features or tournament additions or whatever, but would be a demand for better customer service. Why is something like this going to take place in the "years" timeline rather than "weeks" or "months"? How is putting more money into this type of operation not going to be a great investment when a ton of players are staying away from your site because they're terrified of their account getting closed for no reason with nobody to talk to about it?
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