[Kodfish]

I would like to add my voice to these posts. I only play on Full Tilt. And although I haven't had anything like this happen to me (yet), I would like to know if something like this was to happen, that I would be treated fairly throughout the whole process. And thus far, I would not say that Sally has been treated fairly.

Freezing an account and not communicating with the player, even if only to put their fears at ease, just seems like an unwillingness to do the bare minimum of customer support.

I am paying great attention to this thread to see how this all turns out. And how it turns out will have a strong affect on me and whether I continue to do business with Full Tilt.