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Old 03-18-2006, 09:26 AM
Spee Spee is offline
Senior Member
 
Join Date: Aug 2004
Posts: 759
Default Re: An Open Letter to Ultimate Bet

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If you read well you would know that they are running way behind on emails becuase idiots email them 15 times for the same problem.

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Nonsense. This is thier fault, not ours.

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I couldn't agree more. I have had a pending withdrawl from longer than the 2-5 business days they said it would take.

I can't stand people or organizations that do not meet commitments, especially where there is money involved.

Can't meet a commitment. Fine. Then don't make it.

Having problems with the site. Fine. Then be up front about it and tell people to expect delays.

But lack of commitment, shoddy customer service, and blatant refusal to give timely responses to customer inquiries are just plain unacceptable.
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