Thread: Why not WSEX?
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Old 10-29-2007, 10:28 AM
WSEX GM WSEX  GM is offline
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Join Date: Jul 2006
Posts: 155
Default Re: Why not WSEX?

[ QUOTE ]
Has anyone had trouble getting money out of here? I made a withdrawal request (bank draft) two weeks ago and still haven't received it. I talked to their CS and she says it hasn't even been processed yet due to the high volume of requests. And when it is finally processed, she said it would 4-6 weeks via regular mail. That means it could take potentially over two months just to get my money. I would think this would be reason enough not to choose this place.

[/ QUOTE ]

I don't know what you were told exactly, but I am pulling the chat logs later today. WSEX is not behind with withdrawals.

WSEX is currently processing all withdrawals within the time frame stated on its web site. You put in a regular mail withdrawal request on October 15th or very early October 16th. It was processed on October 16th. Our web site states that regular mail takes up to 20 business days. Today is the 11th business day since your withdrawal was processed.

I really don't understand what the problem is.

Please feel free to contact me if I have the facts wrong here.

Fred Balfour
General Manager
WSEX.com
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