Re: Have questions about poker site customer service?
Okay...I found the classic chat with CS from Party from way back in the day.
So I guess I'll ask the OP:
Whether they speak english or not how it is even possible for the CSR to be this stupid and seemingly not realize how little sense they are making?
Also, do CS people just mess with their cusotmers sometimes for the hell of it? Chats like this make you wonder.
Lobby - Service Person: Hazel
Hazel: Hello, how may I assist you?
Spike_tt: An email said I would be automatically taken to my table for the
PPM warm-up... this hasn't happened...
Spike_tt: It also said there would be a button labelled "Take me to my PPM
table". There isn't...
Hazel: That's because you will be taken there after 7
Hazel: Yes, all of this will load after 7
Hazel: EST
Spike_tt: Maybe I have a time difference problem then! What time is it
now?
Hazel: It's 7
Hazel:
Hazel: Is there anything else you'd like to ask me?
Spike_tt: What time is it now EST?
Hazel: It's 7
Hazel: EST
Spike_tt: I don't understand... it's 12.20 here in the UK... but it's 7
there? Not 7.20? or 6.20?
Hazel: It's 7
Spike_tt: So... the seating takes place at 7... and it's 7 *now* you say?
So the seating will start now?
Hazel: It will start at 7
Hazel: That will be in 10 minutes
Spike_tt: And what time is it now?
Hazel: It's 7
Hazel: Now it's 7
Spike_tt: Okay... I'm very confused... it's 7 *now*... but it'll be 7 in ten
minutes... never mind... I'll wait to see what happens.
Hazel: Just wait 5 more minutes
Spike_tt: Okay.
Hazel: In 5 minutes, it will be 7
Spike_tt: So... now it's 6.55?
Hazel: NO
Hazel: Sorry
Hazel: It is 7
Hazel: Where are you getting 6
Spike_tt: You said in 5 minutes it would be 7... and you're saying *now* it
is 7.
Hazel: No
Hazel: In 5 minutes, it will be 7
Spike_tt: So what time is it *now*?
Hazel: I keep saying that it's 7
Spike_tt: Never mind... I'll wait.
Hazel: Ok
Hazel: Thanks
Hazel: Just wait 5 minutes
Spike_tt: Yes... I'll wait until 7.
Hazel: Just 5 more minutes
Spike_tt: Thankyou.
Hazel: You're welcome
Hazel: Have fun!
Spike_tt: I am already!
Hazel: Great!
Hazel:
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