Re: Note from Stars - Bogus?
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Stars, you have a good reputation on these boards for your customer service...why oh why can't you fix this? There's a thread about this probably once a month; it's obvious there must be a problem with the way the email is worded that makes people think it is a scam. Even if you are paying a third party to take care of this, you can't tell me you have no control over the wording of the email if you wanted to. Fix this Stars!
I should also add, as people get used to this somewhat shady looking email being normal, it's only a matter of time until someone makes a phishing attempt using a similar email. Someone will post on here about it, will be told that it's legit, and then you'll have a REAL problem.
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seriously. login..get pop up..fill out survey.
why cant it be this easy??
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