[a nonymous]

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ok so i tried to upload the files from one directory level above where you recommended arp, but still nothing. i can see the .tmp files appearing when i have the file open and a table open, but when i have PT open, the file that the .tmp files are appearing in selected as the folder, and the table open, still nothing gets imported when i try to. do i have to specifically tell PT the name of the .tmp file? how do i do that. I am sorry this is coming from someone completely computer illiterate. thanks,

G

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Open the "Auto-Import Full Tilt Poker Hand Histories" window in PT, then click on the Observed Hands tab and uncheck the box "Do not import observed hand history files at this time."

I'm guessing this is the problem. If it isn't, post again and I'll try to help you figure it out.