Guys, this is hilarious.
Someone from NWP wrote a letter to AP complaining about the superuser stuff. Standard complaint letter, but the response is comedy gold:
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Dear Mr. XXXX ,
Thank you for contacting us.
AP officials have requested some threads be removed and have announced
an official statement. If you have any customers complaining or have
concerns, please use the following:
Thank you for your email regarding alleged fraudulent player activity.
We have been following the forums closely and are aware of your
concern.
First, we’d like to assure you that a ‘super-user’ account does
not exist. Absolute Poker was created by poker players who value
security and fair play. The backend of the Absolute Poker software makes it
impossible for such an account to function. Our game client only
receives data regarding an individuals hand and no other player hole cards are
ever visible – by anyone – except in the event of a showdown.
With that said, we take any allegation of wrongdoing extremely
seriously and we sincerely value your concern. We have temporarily frozen the
accounts of the players in question while we continue our extensive
investigation. At this point, we have found no evidence of wrongdoing.
However, given the seriousness of these allegations, our investigation will
go on.
Our fraud department has combed through all hands involving the
accounts that were mentioned in the online forum. Please note that the
examples mentioned in the forum present only a small snapshot of each
player’s activity. Our ongoing investigation continues to show that the
long-term success rates of these players aren’t in line with what the
forum suggests.
Fair play and security are as important to Absolute Poker management
and staff as they are to our players. Our fraud department is dedicated
to ensuring that everyone on the site has a fair opportunity to win. We
stand by the results of our random number generator and we take great
pride in our game client security.
Absolute Poker remains a 100% secure place to play. We value all of our
players and we will continue to provide our community with a safe,
secure and exciting online poker experience.
Thank you, once again, for your email. If we can be of any other
assistance, please don’t hesitate to contact us.
If there is anything else we can assist you with please let us know.
Sincerely,
Nia
Team Absolute ~ Security & Control Department
Phone: 1.877.887.6537
"To Continue to be the best and most trusted"
Security@AbsolutePoker.Com
We’re Here To Stay! All Players Welcome!
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OOOOOOOOOOOOPS!
Nia at support copied and pasted a bit too much there from her inbox, huh?