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Old 10-13-2007, 07:17 PM
aislephive aislephive is offline
Senior Member
 
Join Date: Oct 2005
Location: And now the children are asleep
Posts: 6,874
Default Re: Official Party Regulars Thread

Party is so lame.


Dear xxxx,

Thank you for taking the time to report a potentially suspect usage of
the 'disconnect protect' feature.

We have thoroughly investigated Cvetov78's account history with a particular focus on the player's previous usage of this feature.

We have found that the hand you reported to us was indeed suspicious and as the investigation has revealed further suspicious disconnects in the past, we have proceeded to block the protection feature for this account. In future, should the player disconnect, his/her hand will be folded. The player concerned has been sent an email explaining the
reason for our actions.

We do understand and respect your concern in this particular case, as this disconnect might have placed you in a disadvantageous position. However, although certain hands do appear to be suspicious, we could never state for certain that a player had disconnected by design. We keep detailed records of all player disconnections and use this information in an attempt to ascertain a player's motive. If we detect a pattern of disconnecting at key moments where a player has to make a decision facing a bet or raise, then we act immediately to remove the 'disconnect protection' facility from the player's account.

Even when taking this ultimate action, we recognize that there is still a chance that an unstable connection may have been the cause of the disconnection. For that reason, we cannot remove money from a player's account to reimburse players that may have been affected.

Further, we wish to inform you that we have 'No DP' tables for players like you who do not like getting disconnected at our tables. We request you to play on the same to avoid such situations in future.

Please feel free to contact us if you wish to have any further
clarifications regarding the same. Contact us anytime, we are available around the clock to assist you with your account related questions and suggestions.

Sincerely,

Naveen Yadav,
Investigations Team,
alerts@partyaccount.com
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Basically anybody can cheat using DP and they won't do anything about it but remove their disconnection protection. Such a [censored] joke.
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