[jjshabado]

I should add my Dell laptop has lasted really really well. I just don't find the frustration that I experience dealing with them worth any monetary savings I get. Its frustrating to me when I know what the problem is but I have to get through 3 or 4 incompetent tech people before they even begin to believe me. For example when I first got my laptop I installed a game and a couple of hours later I went to turn my computer back on and nothing happened. It was obviously a hardware problem because it wasn't even making it to the BIOS screens but I had to listen to some lady tell me to uninstall everything eight times because she couldn't get it through her thick skull what was actually happening.

I've probably wasted 10-15 hours of my life waiting on hold and talking to these idiots. Thats worth something to me too.