[DarrenX]

Dear Mr. DrewDevil,

My GF and I own a salon. We have a disgruntled former employee who filed a bogus complaint to the Better Business Bureau stating we didn't get her authorization to take her uniform money out of her paycheck (we did). She wants her $75 back since she quit before she ever wore them. We need to respond to this complaint by next Monday. On principle, we refuse to give her this money back because (a) she authorized it (b) she stole money from the cash register on more than one occasion (c) stole a $200 hair dryer and (d) is a skanky ho. My question is, how should we respond to this? What happens once we respond? Does the complaint get 'removed' from public record, or is our response posted? And is there any issue in stating that she stole from us?

Thanks in advance!