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I think you should try to be friendly with your employee's as long as they do their job, and only really be a hard-ass when they make the same mistakes multiple times. I worked in the service industry at the end of high school and all through college. The managers that I would really bust my ass for were the ones that treated me with the most respect, if a manager was basically always talking down to me I would do my job as well as possible to avoid them, but wouldn't go out of my way to make their job easier. You have to be tough but fair IMO, and 98% of your employee's will try to rob you blind to hook themselves up with cash and their friends up with free food. I know of some restaurants that won't let the kitchen staff talk to the service staff, so they just use expeditors for the food. I have no idea how you could cut down on the drinks being given away other than using airplane bottles, I've heard about that but never saw it personally. It sounds pretty weird and potentially expensive unless you're really getting killed from servers/bartenders giving out free drinks.

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I will not be friendly with my employees, by nature, Im not exactly a friendly person, I give people respect, and I can make people laugh, and am brutally honest, which kind of suits what Ill be doing I guess, and basically my partners approached me because of it. My main partner is a restaurant owner, that I helped setup a point of sale system for.



You know the scene in Casino, when he is describing how the casino operates

Since the players are looking to beat the casino, the dealers are watching the players. The box men are watching the dealers. The floor men are watching the box men. The pit bosses are watching the floor men. The shift bosses are watching the pit bosses. The casino manager is watching the shift bosses. I'm watching the casino manager. And the eye-in-the-sky is watching us all.



Thats basically what I got, the chinks in teh armor are going to be are bartenders, I have people watching them at all times during the night, people I trust, and I have people watching them, and people watching the watchers, or at lest the way Im setting up the staff, and I have more cameras than any club should need, and the registers time stamp each transaction w/ some software, on the cameras over tham (price, change, date, time etc).