View Single Post
  #37  
Old 10-04-2007, 09:17 PM
carlgraham carlgraham is offline
Senior Member
 
Join Date: Jun 2005
Location: Colorado
Posts: 141
Default Re: ePassporte Revealed

[ QUOTE ]
[ QUOTE ]
After more than a month, EPassporte has still not processed my first load from my checking account, and my e-mails aren't answered (and forget calling - no live human answers).

[/ QUOTE ]

People keep saying this. I call ePassporte at least once a week for the past two months and have gotten to someone every time. Yeah, it might be a 30 or 45 minute hold but you will get to someone.

[/ QUOTE ]

Just out of curiosity, what kind of issues do you have with them to cause you to have to call them weekly?

Twice this week I've called, and after being on hold for 20 minutes, was summarily disconnected.

I'm currently on hold, and it's been 24 minutes so far. I'll happily wait another 20/30 minutes if I get a live human, and will report my success back to this forum.

It appears from the postings that current customers either defend EPassporte, or have fewer problems with them, but new customers can't get their initial deposits processed to save their lives.

Cheers, Carl.
Reply With Quote