Re: The official EPASSPORTE thread. (#3 of 3.)
Wow, epassporte is horrible. I have been trying to load my account for 2 weeks with no success. I verified a US checking account and epassporte actually deducted from my account, but the money has yet to hit my epassporte account. I have had all kinds of problems trying to verify my credit card. Sent epassorte some documents that they requested several days ago, but have heard nothing from them.
The customer service is horrible. They sometimes never respond to emails. They send you the wrong forms. I just called to find out where my deposit was that they deducted from my checking account several days ago. I waited on hold for approximately 45 minutes and then when a human actually answered the call, he promptly hung up on me.
WTF? Has anyone on the planet actually had a positive experience with epassporte?
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