Re: UltimateBet:: The Good, The Bad, and The Ugly
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I've been playing on UB and cashing out, but I'm very curious what others think about UB and the following (please distinguish a and b):
a) cashout difficulties for non-US players
b) cashout difficulties for US players
c) stopping cheats and bots
d) responsiveness and coherence of customer service
e) overall integrity
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a. Can't comment.
b. The check by courier works very well, there is a $25 fee but I am getting checks in around a week.
c. I've heard bots are rampant in the micro limit and high stakes HU limit games, and that UB simply doesn't care about them. I don't play limit so I can't really comment beyond what I've heard on these forums.
d. Support is terrible. Emails constantly go unanswered. If you are lucky to get an answer, I'd say at least half the time, your question is not addressed. They have live chat on the site now, but that seems to be pretty ineffective for anything besides depositing.
e. They have changed rakeback and bonus structures for the worst, and if I recall correctly, they did not inform anyone of the change. Seems shady to me.
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